Planetarion Forums

CoD · 29 Mar 2005, 12:24

I am having trouble paying by switch/maestro,

I have a 19 digit card number, so i was entering 16 digits across the
"all cards" and the last 3 in the "switch" box

This says please go back and check your details, like name and CV2 number.

When i enter all the 19 numbers in the switch box, it says error go back.

Its the only way i can pay for planetarion. Please help

Cheers

Marv · 29 Mar 2005, 14:49

Hopefully what I told you in #support will get it sorted :-) Hope it resolves the problem for you :-)

barney · 29 Mar 2005, 18:04

I payed by switch too and found the directions were a little unclear. I don't think i entered anything in the box labeled switch and put the last digits in the box marked CV2

I wonder if it because of the new kinda card being issued.

I had a little trouble too with paying by switch might be worth looking into if others are having the same problems (alho im kinda glad it wasn't just me being a mong :P)

The Real Arfy · 29 Mar 2005, 18:33

Yeah, I too paid by switch. As barney said, simply leave out the last 3 numbers, and use the CV2 number as your security code.

FInally, my switch card didn't have an issue number so I was also able to leave that out as well

CoD · 29 Mar 2005, 19:31

ummm ok thanks, i 'borrowed' my friends credit card and gave him a nice shiny tenner and a pint in return

which also worked

A2 · 6 Apr 2005, 00:13

The CV2 box should be filled by the last 3 digits which are on the BACK of the card. (The CV2 numbers are never on the front of the card)

In the case of Switch (UK Maestro) you should have 19 digits
4 boxes with 4 numbers in, and the remaining 3 numbers in the "switch" box.

Not all switch cards have a start date - if yours does then it must be stated, if it doesn't, then leave it as the default.