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Originally Posted by Tomkat
Then you pay off the agency, and AOL cancel your subscription, and you get what you were after in the first place.
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The problem is that depending on how they operate, you might find yourself paying for 2-3 months of service that you don't use.
I had a similar issue with one of my old phones. It was past it's year contract period and so I phoned to cancel. Twice I was placed on hold to the cancellation department for twenty five minutes and then cut off. I then wrote in, but they denied receiving the letter and then in another phone call cut me off again while on hold to the cancellation department. In the interim I had cancelled my Direct Debit, but they reckoned I had 4 months of line rental until they eventually cancelled it. I got letters from various debt collectors, it may have been to court by now (I doubt it). My credit rating is already destroyed though so I wasn't worried.
Obviously I should have challenged the eventual bill but contacting these companies is made such a deliberately annoying task that I didn't bother. I've moved since this happened so I'm not sure what's going on at the moment.