Quote:
Originally Posted by Blastoderm
I tried explaining that to a customer today. She wasn't having none of it and insisted that she wants her contracts cancelled.
Which we couldn't as it was outside of 14 days.
Despite she bought the same handset as me (SE P990i).
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I don't tend to mention it to customers as I know they will just ring the store and expect me to provide a step-by-step over the phone.