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Originally Posted by jupp
i agree that the manual gives as good as nothing for an experienced user. I said above that i go to support for this. i guess if you demand good and support at all times (is needed because of the different timezones etc) you have to pay for it or raise the amount of support crew. Thb i dont know if they have a schedule and plan to have someone always aronud or if that is random by who is just on
btw do you complain only about the activity of support or about the quality of support as well ?
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I cant complain about the quality because I havent gotten any help.
The one time I did get reply the answer was polite and nice. But then again, it hasnt been done anything about it though.
(yes yes, wait for the bug fix next round)