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Appocomaster · 30 Jun 2006, 08:08

I have a friend that works in ntl. he's helping to restructure their support department so they can deal with the backlog of issues before outsourcing it all to a company that actually trains people. Someone was dead for like, 2 years and the lawyer sent a letter each month saying it was so and he was still being billed for internet.

30 Jun 2006, 08:08	#17
Appocomaster PA Team Join Date: Oct 2003 Posts: 7,449	Re: [UK] Broadband / Telephone packages I have a friend that works in ntl. he's helping to restructure their support department so they can deal with the backlog of issues before outsourcing it all to a company that actually trains people. Someone was dead for like, 2 years and the lawyer sent a letter each month saying it was so and he was still being billed for internet. __________________ r8-10 RaH r10.5-12 MISTU