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Originally Posted by Veedeejem!
From a new player it can be close to impossible to get scans.
For a solo person it can be hard to get scans.
For an alliance player that can't get on irc and his alliance tools aren't all that great it can be hard to get scans.
For an alliance player who is just shit out of luck that his alliance's scanners aren't there it can be hard to get scans...
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The entire game is unfriendly from a new players point of view as well as the solo player who might not care about an alliance.
Someone needs to analyse the behavior of new players and find out what features of the game are causing the most problems. The quest system is a halfhearted attempt at trying to teach new players about the game, yet it still isn't going to be of much use if they find it too complex to start attacking if they need scans.
Nearly everyone as experienced players has forgotten about the learning curve of the game, nobody really gives much consideration to other players.